Reader's Digest has announced a $350-million deal to a leading global IT solutions major, HCL Technologies, to handle development of software applications, infrastructure support, network security, data storage, disaster recovery and support for data centres, a company statement said.
HCL will support such services across 45 countries through its global delivery locations in Poland, the US and India, supported by a worldwide onsite support network.
In keeping with RD's global reach, these solutions will be enabled through an integrated helpdesk in 14 languages - Portuguese, French, Russian, Czech, Spanish, Polish, Finnish, German, Hungarian, Bulgarian, Chinese, Romanian, Slovak and Turkish.
Headquartered at Pleasantville, New York, Reader's Digest Association publishes 92 magazines, including 50 editions of Reader's Digest - touted as the world's largest-circulation magazine.
It also operates 65 branded websites to generate 18 million unique visitors per month and sells some 68 million books, music and video products across the world each year.
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